Description
Phoenix American is hiring a Customer Service Representative to support vehicle service contract and GAP Waiver customers and partners. The role handles warranty and GAP coverage questions, claims processing and payments, GAP claim initiation, contract data entry, and other customer service department functions. It requires a high school diploma, at least one year of inbound call center or customer service experience, strong communication and phone etiquette, data-entry proficiency, and English-Spanish bilingual ability is preferred. The position is a day-shift hybrid or remote role in Miami, Florida.
