Summary from listing
Premier Pro Management is hiring a Customer Support Representative to maintain long-term customer relationships, proactively reach out to customers, resolve concerns, provide assistance, and improve satisfaction and loyalty. The role involves phone and email communication, personalized recommendations, cross-functional collaboration, recordkeeping, and staying current with company policies. The schedule is 16:00–01:00 Monday through Thursday and 16:00–22:00 Friday. Previous customer service or front-end experience is preferred, while excellent spoken and written English is required; Spanish proficiency is a plus. The position offers training, competitive compensation, bonuses, benefits, and perks.
