Summary from listing
The Customer Support Specialist will provide advice, attentive listening, and solutions to OVHcloud customers through phone, email, and chat. The role involves resolving customer requests, following up until issues are fully resolved, coordinating with internal departments, sharing knowledge, and training on new products and technologies. The position requires prior technical support experience, strong interpersonal and writing skills, organization, service orientation, and listening ability; French, English, Spanish, ServiceNow, and OVHcloud product familiarity are advantageous.
