Summary from listing
The Keepbiz Customer Support Representative will assist customers through phone, email, and chat regarding orders, subscriptions, invoices, and other requests. The role focuses on delivering high-quality service, following up until issues are resolved, and coordinating with internal departments. The position requires prior customer-relations experience, strong interpersonal and writing skills, an interest in IT, organization, service orientation, and the ability to work independently in a fast-changing environment. English proficiency at B2 level, ServiceNow familiarity, and OVHcloud product experience are advantageous.
