Description
The Customer Service Specialist will provide exceptional customer support in Cairo, handling inquiries, resolving issues, delivering tailored solutions, and maintaining high customer satisfaction through effective communication and professional phone etiquette. The role requires fluency in English, customer service and support skills, problem-solving, active listening, attention to detail, and flexibility for night and overnight shifts; customer-facing experience and CRM familiarity are advantageous. Benefits include a monthly salary of 20.8k net plus a 1,100 overnight allowance, transportation, medical and social insurance, fully paid training, and career growth opportunities.
