Description
Waterfront Brands is hiring a full-time Customer Support Representative in Fergus Falls, Minnesota, to serve as the first point of contact for eCommerce customers, dealers, and contractors. The role handles phone calls and online chats, order and product inquiries, website support, shipping updates, returns, warranty claims, and basic troubleshooting, while collaborating with internal teams and providing backup support to the Coastal eCommerce team. The position requires a high school diploma or GED, offers an associate’s or bachelor’s degree in a related field and customer or administrative support experience as preferred, and pays $18.00–$19.00 per hour with health, dental, vision, retirement, and other benefits.
