Description
Customer support role at Twist Bioscience focused on delivering white-glove support to customers and sales staff, resolving product, service, and order issues, processing purchase orders, generating quotes in Salesforce, and providing order status updates. The role also emphasizes biotech industry experience, customer-facing communication, attention to detail, and use of G-Suite and Salesforce; an India-specific version includes Asia import/export logistics and compliance guidance.
