Description
The Customer Service Representative will provide customer support through phone, email, chat, Q&A platforms, ratings, and reviews, helping customers with product questions, orders, returns, account needs, and sensitive healthcare-related cases. The role requires at least two years of customer service or call center experience, strong English communication, problem-solving and objection-handling skills, computer proficiency, and the ability to manage priorities and performance metrics. Compensation is $16,500 MXN gross monthly plus an 8% savings fund, $1,000 MXN monthly food vouchers after two months, paid training, full law benefits, and major medical insurance after three months.
