Description
4Rivers Equipment is hiring a Customer Support Representative to serve as a trusted advisor to customers, helping them maximize equipment performance through parts, service, maintenance, and ongoing support. The role includes developing parts estimates and quotes, identifying new customers, managing parts cabinets, delivering urgent parts, developing service solutions, promoting maintenance and warranty programs, building customer relationships, conducting territory visits, documenting interactions, and achieving customer-success objectives. The position requires a high school diploma or equivalent, strong communication skills, professional demeanor, industry knowledge or the ability to learn quickly, and the ability to work independently and manage priorities. Benefits include medical, dental, and vision coverage, retirement matching, paid time off, training, and career advancement opportunities.
