Description
Instep is hiring a Customer Service Support Representative to enroll new customers through in-person interactions, build customer loyalty, resolve conflicts, identify root causes of customer concerns, recommend solutions, maintain customer relationships, upsell products, and communicate customer impact trends to sales account managers. The role requires efficient independent and team work, timely problem resolution, attention to detail, adaptability, and preferably a high school degree or GED, customer service or retail experience, and a flexible schedule. The position is onsite in the Seattle/Kirkland region.
