Description
Modus Mobility is hiring a Customer Support Specialist to provide customer service across email, chat, phone, and other channels, collaborate with internal teams and external call center partners, escalate complex issues, and help improve self-service, automation, and the knowledge base. The role requires prior customer-facing experience, strong communication and organizational skills, fluency in Latvian, working English, and is offered as a full-time position with shift work, hybrid flexibility, and benefits including private health insurance and personal accident coverage.
