Description
Rocket Money is hiring a Customer Support Specialist to handle inbound chat and email inquiries from members, resolve financial-service issues, manage chat and email queues, improve workflows, and communicate complex financial topics clearly. The role runs Tuesday through Saturday from 9 a.m. to 5:30 p.m. Pacific Time and offers health, dental, and vision plans, life insurance, disability coverage, competitive pay, 401(k) matching, tuition reimbursement, unlimited PTO, and other benefits.
