Description
Pliant is hiring an Integrations & Payment Customer Support Specialist to lead customer onboarding and implementation for accounting integrations, ERP workflows, CSV operations, and complex backend payment configurations. The role serves as a technical escalation point, troubleshoots API and mapping failures, coordinates with finance and ERP partners, and develops scalable onboarding and operational processes. It requires ERP and finance knowledge or SaaS API debugging expertise, strong integration and debugging skills, and clear communication across technical and non-technical stakeholders. The position offers remote work flexibility and includes a monthly mobility benefit.
