Description
The Customer Support Specialist in Mechelen supports drivers with company cars by answering practical and complex questions, managing approximately 70% of tickets and providing 30% telephone support, coordinating with HR departments, tire centers, car dealerships, leasing companies, and other suppliers, and maintaining accurate administration. The role manages an individual client portfolio, requires Dutch, French, and English, and offers a 40-hour workweek with an initial office onboarding period, followed by flexible working hours and the possibility of working from home after training. Benefits include a company car, charging card, meal vouchers, group and hospitalization insurance, and a Flex Income Plan.
