Description
Agoda.com is seeking Filipino and English-speaking Customer Support Specialists to join their Bangkok, Thailand office. The role involves delivering excellent customer service via phone and email, managing high volumes of inquiries, achieving KPIs, understanding business strategies, identifying process improvements, communicating with management, performing administrative tasks, and maintaining customer confidentiality. Candidates should possess strong English language proficiency, good personality traits like enthusiasm and attention to detail, analytical thinking, problem-solving skills, stress tolerance, and willingness to work graveyard shifts and public holidays. Fresh graduates are encouraged to apply. Agoda offers competitive salaries, medical coverage, extensive training, staff discounts, leadership development, international relocation support, and a flexible five-day workweek.
