Description
Agoda.com is seeking Filipino and English-speaking Customer Support Specialists to join their team in Bangkok, Thailand. The role involves delivering excellent customer service via phone and email, managing high volumes of inquiries, achieving KPIs, understanding business strategies, identifying process improvements, communicating effectively, performing administrative tasks, and maintaining customer confidentiality. Fresh graduates are encouraged to apply, and strong analytical thinking, problem-solving, stress tolerance, and willingness to work graveyard shifts and public holidays are essential. Agoda.com offers an attractive annual salary, subsidized parking, a 5-day working week, medical coverage, extensive paid training, staff discounts, leadership development, international relocation opportunities, and a supportive relocation program from the Philippines to Bangkok.
