Description
BD is hiring a full-time Customer Support Specialist in Kuala Lumpur to serve as the first level of support for healthcare clients, including doctors, nurses, pharmacies, and other healthcare entities. The role handles inbound calls, troubleshoots technical and software issues, documents and escalates tickets, coordinates parts shipments, and supports field implementation teams. Required technical skills include SQL Server, SSIS, SQL Reporting Services, Windows Services, IIS, networking, Active Directory, and VMware; a bachelor's degree is preferred. The position is described as remote, home-office based.
