Description
Bechtle is hiring a Customer Support Specialist to serve as the first point of contact for customers, handling incoming requests by phone and email, creating and prioritizing support tickets, monitoring response-time compliance, maintaining customer data, and supporting service agents with follow-up questions. The role requires a service-oriented approach, strong communication, organization, Microsoft 365 and Office knowledge, German, and basic English; a commercial or technical vocational qualification is advantageous but not required. Benefits include flexible working arrangements, development programs, health activities, and employee benefits.
