Description
Pellera is hiring a remote Customer Support Specialist for its Managed Services practice. The role provides first-level support to end users, staff, and patients; troubleshoots technology and Microsoft Office issues; maintains service levels and documentation; escalates complex issues; and mentors new specialists. It is a Monday-to-Friday, first-shift, 40-hour-per-week position in the Central Time Zone, with a high school diploma or equivalent and two years of customer service experience preferred but not required.
