Description
Remote Customer Support Specialist role focused on B2B order processing, customer communication, documentation, and shipment coordination in a fast-paced industrial/manufacturing environment. The position requires managing order status updates, entering orders in QuickBooks/ERP, preparing export and shipping documents, coordinating with freight forwarders, and producing weekly reports. Candidates should have 3+ years of relevant experience, strong written English, and be highly detail-oriented and organized; the role is remote and aligned to U.S. Pacific Time.
