Description
Remote Customer Support Specialist role focused on B2B order processing, customer email communication, documentation, shipment coordination, and operational support. The position requires managing orders in QuickBooks/ERP, preparing export and shipping documents, coordinating with freight forwarders, and producing weekly reports. Candidates should have at least 3 years of relevant experience, strong written English, and thrive in a fast-paced industrial environment with high accountability. Work is remote and aligned to U.S. Pacific Time, with explicit home-office and equipment requirements.
