Description
eLogix is hiring a Customer Support Specialist for its fulfillment operations. The role combines onboarding new customers, managing customer requirements and interface configurations, providing ongoing support, resolving inventory and order discrepancies, handling complaints and shipping inquiries, reviewing invoices, coordinating with the warehouse, and translating customer needs into warehouse instructions. The position requires practical experience in e-commerce, fulfillment, logistics, or freight forwarding, or a relevant business/commercial qualification; knowledge of JTL-Wawi, WMS, and the JTL Fulfillment Network is advantageous. The role is based in the Georgsmarienhütte facility and may require assistance in the warehouse.
