FlowX.AI is seeking a Customer Support Specialist to serve as the initial contact for enterprise customers. This role involves investigating technical issues, supporting customers throughout their journey, and helping to establish a scalable support function. The specialist will act as the primary point of contact for customer requests, analyze logs and configurations, collaborate with various internal teams, and contribute to improving support processes.
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AI for mission-critical systemsCharles de Gaulle Plaza, Piata Charles de Gaulle 15, 9th floor, 011857 Bucharest, Romania 352 Sharon Park Drive, Menlo Park, CA 9402551-200
The platform is for regulated industries and is used by companies running critical customer and operations journeys on FlowX.AI. FlowX.AI says it has shipped AI for 10+ years, and its agents and agent stacks are running in production.