Description
GG Media is looking for a dedicated and detail-oriented Customer Support Specialist to join their team in Rochester, NY. This role involves serving as the primary point of contact for customer inquiries via phone, email, and internal systems, providing clear and efficient assistance, maintaining accurate records, and collaborating with internal departments to resolve issues. The ideal candidate will have strong communication, organizational, and problem-solving skills, and be comfortable in a fast-paced, team-oriented environment.
