Description
Halter is hiring a full-time Customer Support Specialist to join its Auckland headquarters team. The role supports farmers through chat, email, and phone; troubleshoots product and operational issues; identifies patterns and insights; collaborates with field, onboarding, product, and engineering teams; and owns customer outcomes and performance metrics. The position is rostered across seven days with regular days off on Friday/Saturday or Sunday/Monday, and follows an office-first culture with flexibility when needed.
