Description
HelloTeam is hiring a remote, full-time Customer Support Specialist to provide end-to-end client support for its HR technology platform. The role handles inbound and outbound communications, supports client onboarding and implementation through training and platform setup, troubleshoots issues, documents interactions, and helps drive client adoption and satisfaction. The position requires 1–3+ years of customer support experience, strong communication and troubleshooting skills, basic computer knowledge, and the ability to train users; software-as-a-service and Paychex Flex experience are preferred but not required.
