Skip to main content

Customer Support Specialist at inDrive

Department: Global Customer Support

Language
Setup
On-site
Location
Indonesia
Type
Full-time
Level
not_specified
Posted

Description

The Customer Support Specialist will handle omnichannel customer interactions by phone, email, and chat; resolve inquiries; process returns, exchanges, and complaints; maintain customer records; update CRM information; and forward feedback to relevant departments. The role requires fluency in Indonesian and English, strong communication and attention-to-detail skills, PC and office-program proficiency, and CRM software skills.

For job seekers

Ready to find a role that actually fits?

Upload your résumé, start a Job Search Thread, and let Metaintro rank real openings against your experience — then guide you from search to offer.

Match

Compare live roles against your current evidence.

Position

Turn proof projects into role-specific applications.

Improve

Use market feedback to keep the skill plan current.

Return to navigation