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Customer Support Specialist at Moss

Department: Operations & Risk

Language
Setup
Hybrid
Location
Berlin
Level
not_specified
Posted

Description

Moss is hiring a Customer Support Specialist to support German customers through calls, chat, and email, resolve complex payment and fraud-related issues, gather product insights, improve support processes, and collaborate with internal stakeholders. The role requires previous customer-facing experience and fluent German and English at C1 level, and offers compensation including equity, office-based work, work-from-abroad time, and a learning budget.

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