Summary from listing
The Customer Service Specialist will support a direct-to-consumer funeral-products company by handling customer and B2B inquiries through phone, online chat, and email; generating purchase orders; coordinating shipments and bills of lading; performing quality control; and tracking shipments. The role requires at least two years of customer support experience, strong communication and accuracy skills, and familiarity with Google Workspace, Airtable, QuickBooks, and Slack is preferred.
