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Customer Support Specialist at ViaBill

Location
Copenhagen, Capital Region of Denmark
Type
Full-time
Posted

Description

ViaBill, Denmark's leading "Buy Now, Pay Later" provider, is seeking a Danish-speaking Customer Support Specialist. The role involves supporting customers with payment, order, and account inquiries, resolving cases professionally, adhering to internal procedures, documenting cases accurately, identifying recurring issues, and collaborating with colleagues. Candidates should be native Danish speakers or fluent professionals, possess strong English communication skills, have customer support experience, and demonstrate professionalism, reliability, calmness, and proficiency in digital tools.

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