Description
ViaBill is hiring a Customer Support Specialist to support Danish customers with questions about payments, orders, and accounts. The role involves resolving cases, following compliance procedures, documenting cases, identifying recurring issues, and collaborating with Customer Support and Operations. Applicants need native Danish, customer service or banking experience, professional English, multitasking ability, and a calm, solution-oriented approach; familiarity with Dixa/Zendesk and FinTech, payments, or consumer credit is preferred.
