Description
The Customer Support Specialist handles support tickets covering market communication, consumption billing, invoicing, device management, and workforce; troubleshoots issues, assigns tickets, documents solutions, prioritizes work, and provides remote support using AnyDesk and TeamViewer. The role requires strong communication, technical affinity, independence, teamwork, customer orientation, and a willingness to learn, and offers flexible working models, mobile working, training, and social and sustainability benefits.
