ZeroFox is seeking a Client-Focused Customer Support Specialist to deliver exceptional customer service to platform users. This role involves guiding messaging for outreach, collaborating with Account Management and Technology teams to resolve issues, and managing the customer helpdesk. Responsibilities include reviewing and responding to support tickets, optimizing support processes, building cross-functional relationships, and providing excellent customer experiences.
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External CybersecurityBaltimore, MD, US501-1000
Cyber security leaders are being challenged like never before, creating a growing need for actionable threat intelligence. ZeroFox provides solutions
Who they serve
ZeroFox helps thousands of global organizations reduce risk, safeguard revenue, and protect reputation.