Description
Gordian is hiring a Customer Support Specialist to support internal and external users through phone, email, chat, and online help channels. The role answers product and billing questions, troubleshoots software issues, manages tickets, provides user guidance, and assists with training and system improvements. Candidates should have call center or customer support experience, strong communication and problem-solving skills, Microsoft Office proficiency, and experience with Salesforce or similar software. The position requires rotating shifts and offers medical, dental, vision, life, LTD, HSA, and 401(k) benefits, with a salary range of 51,300.00 to 85,700.00 in local currency.
