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Customer Support Specialist (m/f/d) at Entirely AG

Department: Product & Engineering

Setup
Hybrid
Type
Full-time, Other
Level
entry
Posted

Description

The Customer Support Specialist will support and represent the Facelift product within Entirely by answering technical customer questions through chat, email, and Microsoft Teams, investigating issues, building product expertise, and managing cases to resolution. The role is part of the Customer Success Department, requires German and English communication, and offers a hybrid permanent position in Hamburg with onboarding, development support, and employee benefits.

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