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Customer Support Specialist - Night Shift at Deblock

Department: Operations

Language
Setup
Hybrid
Location
Portugal
Type
Full-time
Level
not_specified
Posted

Description

Deblock is hiring Customer Support Specialists to provide chat and email support for customers, troubleshoot product, account, payment, and general inquiries, follow compliance and safety procedures, escalate cases, and contribute to knowledge-base and process improvements. The role is remote, requires night shifts with rotating schedules and occasional weekends, and may require occasional travel to the Porto office. Benefits include competitive compensation, private health insurance with dental, tech gear, and 30 days of paid holidays.

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