Description
TEAG Thüringer Energie AG is hiring a Customer Support Specialist – Telecommunications for its Telecommunications division at the Gera site. The role provides technical and commercial support to private and business customers, handles contract and invoice questions, explains products and tariffs, processes fault reports, analyzes errors, checks hardware and router configurations, and documents customer requests. Candidates should have vocational training, ideally initial technical support or telephone customer service experience, strong analytical and communication skills, and knowledge of MS Office. The position offers a 38-hour week with two home-office days, flexible hours, vacation, pension, disability insurance, and other employee benefits.
