Description
Meshy is hiring a Billing Support Specialist to own the Eastern Time support window and handle user billing, refunds, disputes, product bugs, and feature requests. The role partners with Product, Engineering, Finance, Growth, and Customer Success; improves billing policies and self-serve support; and analyzes ticket trends. It requires 2–5 years of billing or subscription support experience, including at least 2 years supporting a large SaaS subscription product, along with strong communication, technical adaptability, and English proficiency. The position is fully remote in the United States with Eastern Time hours and offers health, dental, and vision insurance.
