Description
The role serves as the customer and prospect contact for online purchases of windows, doors, and other building components. Responsibilities include consultation by phone, email, and live chat; processing orders, inquiries, complaints, and returns; coordinating with external partners, service providers, and suppliers; and collaborating with Business Development and Logistics. The position requires relevant technical or commercial training, professional experience in window manufacturing, retail, or building-component trading, strong technical communication, reliability, customer service orientation, and very good German skills. It is based in Stuttgart and offers flexible hours, training, benefits, and relocation support.
