Description
BASIC is hiring a part-time Customer Support Staff member for its headquarters in Lünen, working at least 20 hours per week from Monday to Friday between 07:00 and 16:00. The role serves as the first point of contact for property owners, tenants, and users through phone, email, and a digital ticketing system; it involves recording requests, routing information to specialist departments, supporting order management, and handling parking space reservations. Candidates need commercial training, customer service or help-desk experience, strong German skills, and familiarity with standard office and ticketing software. The position includes onboarding, company-paid supplemental health insurance, pension support, 30 vacation days, and a JobRad bike-leasing opportunity.
