Description
Sutherland is hiring a customer-support representative to support a global streaming media and entertainment customer. The role involves building rapport with callers, troubleshooting streaming services on phones and smart TVs, using Microsoft Office and CRM applications, and providing technical support. It is a remote, home-based position requiring U.S. residency and work authorization, with equipment provided and benefits including medical, dental, vision, retirement, paid time off, and training.
