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Customer Support Supervisor at equipmentsharecom

Department: Customer Support

Language
Location
Area C (Pemberton Valley/Mount Currie/D'Arcy), British Columbia
Type
Full-time
Level
lead/mgmt
Posted

Description

EquipmentShare is hiring a Customer Support Supervisor at its Corporate Headquarters in Columbia, Missouri. The role supervises Customer Support Specialists, manages schedules and departmental performance, provides coaching and training, supports recruiting and performance management, and helps identify process improvements. The position requires strong communication, organizational, customer-service, and PC skills, along with a bachelor’s degree in a related field and at least three years of customer-service experience; supervisory experience is desired. Benefits include medical, dental, and vision coverage, paid time off, a 401(k) match, wellness programs, and professional development opportunities.

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