Description
SocialFactoring GmbH is hiring a Customer Support Team Manager to lead and manage a customer-support and customer-service team, coordinate workflows, maintain customer satisfaction, manage a customer portfolio, conduct creditworthiness and risk assessments, and monitor and resolve operational disruptions. The role requires commercial training, several years of customer-support and factoring experience, initial disciplinary people-leadership experience, strong communication and teamwork skills, reliability, initiative, and MS Office proficiency. The position offers flexible working hours, mobile work from EU countries, vacation and pension benefits, and other employee benefits.
