Summary from listing
Vaisala is hiring a Customer Support Technician for its Global Network Operation Center in Louisville, Colorado. The role provides 24/7/365 remote monitoring and troubleshooting of a global weather station network, first-line and second-line customer support, query escalation, logging, workload prioritization, and service-level performance. Candidates need an associate’s degree or technical certification or 1–3 years of experience in a helpdesk, IT, or computer-based environment; networking, troubleshooting, and routing certifications are preferred. The position offers a $60,000–$65,000 base salary, a performance bonus opportunity, and health, dental, and vision insurance.
