Summary from listing
The Customer Technical Manager serves as Gulfstream’s primary representative for complex customer support events involving business-jet aircraft maintenance, operations, and programs. The role coordinates technical and reliability support, manages escalated customer issues, oversees maintenance projects and service-center events, develops programs to reduce aircraft downtime, and provides remote technical operations support. It requires a bachelor’s degree in management, aviation maintenance, or engineering technology, 10 years of related aircraft maintenance or operations experience, 3 years with Gulfstream aircraft, supervisory or management experience, and an A&P license is preferred. The position may involve travel to Gulfstream or AWRF facilities and remote locations.
