Description
Brady Corporation is hiring a Customer Technical Services Representative for its Engraving Solutions business, which includes Brady and Gravotech brands. The role provides advanced product support for engraving machines and software, troubleshooting hardware and software failures, device connectivity, and standard machine operation. The representative will work with external customers, distributors, and field technicians to resolve technical issues, prioritize time-sensitive customer issues, support customers during startup, and provide high-level support for key accounts after installation. The position requires strong communication and written skills, organization, and timely, detailed reporting.
