Description
Vodafone Egypt is hiring a CVM Manager to lead commercial strategy and Customer Value Management, own the roadmap and implementation of AI-driven digital platforms, and manage real-time engagement, omnichannel integration, data and machine learning decisioning, and platform performance. The role leads a team, sets commercial KPIs, manages internal and external stakeholders, and is responsible for customer lifecycle growth, revenue and P&L targets, and scalable CVM propositions. It requires a business, economics, or engineering bachelor's degree, at least six years of experience in telecommunications, digital transformation, or a similar high-volume data-driven industry, and at least three years of product management, growth, MarTech, or digital capabilities experience.
