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CX Advisor at Aceable

Department: Customer Experience

Compensation

$16/hr

Setup
Remote
Type
Full-time
Level
mid
Posted

Description

Aceable is hiring a Customer Experience Advisor to support students through calls, chat, text, and email, handle Tier II tickets and escalations, use AI-powered support tools, collect feedback and product bugs, and improve the student experience. The role requires at least two years of customer service or relevant experience, availability for weekend or evening shifts, strong communication and multitasking skills, and a suitable remote work environment. Spanish fluency is a bonus. The position offers $16.00 per hour and is available to remote hires in the listed United States states.

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