Description
THG Ingenuity is hiring a CX Apprentice - Onboarding for a 12-18-month Business Administrator Level 3 apprenticeship. The role supports the end-to-end onboarding of new clients into the Customer Experience function, including project planning, channel configuration, knowledge-base setup, user-account configuration, UAT testing, defect tracking, client communication, escalation handling, and coordination with internal teams. Applicants need strong organization, communication, prioritization, and GCSE or equivalent English and Maths qualifications; the apprenticeship is fully funded and includes training, salary, wellbeing support, and a pathway to a long-term career.
