Description
Wag! Group Co. is hiring a full-time, in-person Business System Administrator for its downtown Miami office. The role provides technical administration for the Customer Experience team’s support CRM, AI/automation platforms, and phone system, including CRM configuration and integrations, chatbot and virtual-agent deployment, workflow optimization, performance reporting, troubleshooting, security, and process improvement. Candidates need a bachelor’s degree or equivalent experience, at least three years of support-CRM experience, RESTful API and SaaS integration skills, and SQL knowledge. The position offers medical, dental, and vision insurance and other benefits.
